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Digital Home Phone not ringing

Dave-S2
Explorer

I have been having problems receiving calls from one particular land line number (our doctors) - the handset does not ring and goes straight to voicemail. The number isn't blocked and there are no call protect features enabled.  All other incoming calls appear to be getting received correctly. - Any ideas?

2 REPLIES 2
Dave-S2
Explorer
 
JimM11
Community Hero
Community Hero

@Dave-S2 Text PHONE to 66033 and when EE/BT Guide calls you back see what they have to say about it all, something must be going on with either your side or the system side!