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Bill & service

Julie291972
Visitor

Hi why has my mobile bill gone up from £7 to £12?

& why are people having trouble when they call me

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Your Digital Home Phone won't be on your mobile bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Rach_H
EE Community Support Team

Hi @Julie291972,

Welcome to the Community!

Are you able to log into your online account or your EE app so you can see these additonal charges?

Rach