Suspension not lifted after payment

Rossj13 · ‎22-08-2025

Can anyone help? I’ve recently paid my outstanding bill but my plan is still suspended. Usually I’d pay by calling 360 but this time I done it through EE website and it hasn’t lifted the bar. Does anyone know what I have to do? TIA

Chris_B · ‎23-08-2025

@Rossj13 It can take up to 24 hours after payment has been made to have a working connection again.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B · ‎23-08-2025

@Rossj13 It can take up to 24 hours after payment has been made to have a working connection again.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.