when should i make the payment

[Diego11]

when should i make the payment

[Leanne_T]

Hi @Diego11 

You can check all payments and bills in your EE account or EE app. 

Leanne.

[Diego11]

No

[Leanne_T]

If you need any further information or unable to view the billing and payments, please call us on 150 @Diego11 

Leanne.

[Diego11]

but I have already paid for this month, why should I pay again?

[Leanne_T]

Hi @Diego11 

We have no account access on the community, to check the payments and why you have received this message you would need to call us on 150. 

Leanne.

[Diego11]

Hello, today I have to pay my payment, why did you cut it from my account today?

[Leanne_T]

Hi @Diego11 

Are you unable to make calls and send texts today? 

Have you made the payment? 

Leanne.