Community Activity
Direct debit
I’ve opened a contract less than 6 weeks ago I’ve tried changing my direct debit twice to the middle off the month instead off the end and nothings changed
Resolved! Re: App not showing remaining data
Well, still doesn’t work for me, when will EE address this problem?
Payments not going through - charged twice
I've tried to make payments to pay my bill twice this month (1st time through Apple Pay around two weeks ago, 2nd time by card payment yesterday the 19th after receiving a text saying my payment is overdue), so they did not go through, and now I've...
Samsung Poor battery perfprmance after Ui7 update
If your battery after the Ui7 update seems poor this is usually due to the self learn mode not kicking in after update, fix for it as so common is goto phone keypad, type in *#9900#, go down the hidden service menu list to Battery Status reset, selec...
Very slow response from one website on Windows PC - iPad fine
Over recent weeks I have noticed that accessing one particular website from my Windows PC that I use a lot (thegvoffice.com ... IP address 104.21.64.1) has become very slow and often pages do not load without multiple refreshes.Other useful informati...
Resolved! Loss of 5G coverage in NE4 9**
Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now, your coverage checker says 5g isn’t avai...
Resolved! Apparently I can't afford an upgrade
Is there an issue with upgrades?I am trying to upgrade from a sim only from £11 pm to a 36 month plan for £24 but after putting in salary range it's telling me I can't afford that. I put in one of the higher brackets so it's nonsense to think I can'...
LOST PHOTOS ON GOOGLE DRIVE
I HAVE LOST ALL PHOTOS ON GOOGLE DRIVE, HOW CAN I RETRIVE THEM. THINK I MAY HAVE DELETED SOMETHING I SHOULDNT HAVE DONE
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Roaming add-ons. How do they interact?
Ι have full roaming, roam in EU and Roam Further pass active in my new plan. Ηοw do these interact?In my previous plan I was able to use my allowance to call from/to US/EU while roaming and I asked for the same to be retained when I signed the new pl...