sim deactivated and i need to cancel the contract

elena4568 · ‎08-02-2023

Hi, my sim was deactivated and i cannot get hold of EE customer service anymore to cancel the contract. Can someone please help?

Thanks

XRaySpeX · ‎08-02-2023

@elena4568 : Why was your SIM deactivated?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Chris_B · ‎08-02-2023

@elena4568 if your sim was deactivated due to not paying your bills on time or keeping up with payments, then you’ll have to call EE customer services from a different phone.

To cancel that contract you’ll have to pay off what you owe on that contract.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.