15-02-2025 08:07 PM
Solved! See the answer below or view the solution in context.
19-02-2025 08:15 AM
Hi @Bolansumit If you want to cancel your plan at the end of your 24-month commitment period, you’ll need to give us a minimum of 30 days notice.
You can do this from up to 45 days before the end of your 24-month commitment period.
If you want to cancel your contract and switch providers at the end of your plan, you'll need to request a PAC from us to give to your new provider.
Would you consider staying with us and upgrading your line?
Chris S
15-02-2025 08:08 PM
plz tell me my sim plan currently
15-02-2025 10:40 PM
Look in your online MyEE under Home > Plans & Subs > Plan Details.
18-02-2025 09:43 PM
My phone bill ended last month but i want to contract my all cancel.Why am I still being charged?
18-02-2025 09:59 PM - edited 18-02-2025 10:00 PM
@Bolansumit wrote:
My phone bill ended last month .... Why am I still being charged?
EE's mobile contracts are not fixed-term contracts that automatically end, the logical result of that would be your phone automatically being disconnected. Imagine the complaints!
You have a rolling 30day notice contract with a minimum-term.
19-02-2025 08:15 AM
Hi @Bolansumit If you want to cancel your plan at the end of your 24-month commitment period, you’ll need to give us a minimum of 30 days notice.
You can do this from up to 45 days before the end of your 24-month commitment period.
If you want to cancel your contract and switch providers at the end of your plan, you'll need to request a PAC from us to give to your new provider.
Would you consider staying with us and upgrading your line?
Chris S