payment

abigailadams
Visitor

Would I be able to set up a direct debit for 30th of every month? would that result in a double payment this month? app is really hard to use so many issues 😕 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You can change your payment date under Bills & Payments > Manage Direct Debit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

Hello @abigailadams ,

Welcome to the community,

This is not customer service, you can do this by ringing customer service and they will be able to set it up, it will be from the next month, as we are already the 30th. 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Leanne_T
EE Community Support Team

Morning @abigailadams 

Thanks for coming to the community 🙂

You can find information on setting up and selecting a direct debit date on our Set Up or Change Your Direct Debit page. 

The Help page has information on what happens with your billing when setting this up 🙂

Hope this helps. 

Leanne. 

XRaySpeX
EE Community Star
EE Community Star

You can change your payment date under Bills & Payments > Manage Direct Debit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP