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itemised billing, error please try again later.

hay131
Visitor

COULD someone please help me as i have complaned to EE AND NOTHING is being done

 

I have itemisised billing, i can see on going itemised billing 2-3 hours after calls or texts were made.

I have two phones, one account it shows, the other phone account, keeps saying error, it used to work now all of a sudden has stopped working, unclear why as the other one is.

Tried via phone, app and laptop all the same error message.

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @hay131,

Welcome to the EE Community. 🙂

I'm sorry to hear you're having problems viewing your itemised billing.

Please get in touch with Customer Care so a member of the team can take a look at this for you.

James