Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

increase in cost

cityboy
Visitor

‎11-04-2023 10:17 AM

I current have a contract with EE the cost of which includes cost of sim and phone - after 2 years I will own the phone if I end the contract.    Why then does the recent increase not only affect the sim but also the cost of the phone.

EE that the monthly cost is not 2 separate parts and as such the increase affects the total monthly cost.

It is my opinion that the cost of the phone is increased - why?

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎11-04-2023 11:18 AM - edited ‎11-04-2023 11:20 AM

You actually owned the phone after 6 months. However it is not a matter of ownership but of the financing of it.

EE's contracts have no concept of paying off the handset. You agreed to pay the same price for the full duration of the contract. There will however be a 10% discount 3 months after the end of min. term. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 45 days of your contract term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)