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Leaving E/E

AidanNelson
Visitor

‎11-04-2023 09:53 AM

My contract end date is the 28th April 2023 and I no longer need a contract/phone as I now have a work phone. There is no way to cancel the contract on the app and i have been trying to cancel this since the beginning of april. Even though I have had this other device and plan through work I have kept this until the end of my contract any advise guys. I work nights so contacting them during the day is difficult. 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎11-04-2023 11:25 AM

@AidanNelson : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP