i want to close account

vic-jj · ‎04-10-2022

how do i close my account i no longer use my ee sim card and am out of contract

XRaySpeX · ‎04-10-2022

You need to contact EE giving 30 days notice of cancellation of your mobile contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Juv62 · ‎06-10-2022

I have already asked to transfer my number into pay and go on EE, but keep send me the monthly bill?????? Wird

Juv62 · ‎06-10-2022

I have sent an email on this date

<noreply@digital.ee.co.uk>

Tue, 20 Sept at 17:59

XRaySpeX · ‎06-10-2022

@Juv62 : Why? It's a 'noreply' email addy. It's set up to not receive emails. It's certainly not the way to cancel.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎07-10-2022

Hi @Juv62

Thanks for coming here.

To cancel a contract you would need to call us on 0800 079 8586 or 150 and the team will help you transfer the contract to pay as you go.

Leanne.

Juv62 · ‎07-10-2022

This is the confirmation email, that I have received fro EE.

Leanne_T · ‎07-10-2022

Hi @Juv62

Please call us on the numbers provided to transfer the number to pay as you go.

Leanne.