Passeport copy made in store at pick up

[Jayjay0022]

Hi Guys, 

i stopped at an EE located in Stratford - Westfield mall in London to get a replacement card. Amazing customer service from a team very much understaffed. 

i had my passeport but was surprised that they took it away to scan it and make a copy. It this something that is usually done ? I’m quiet concerned here. 

thanks for letting me know.

best, 

JJ

[Christopher_G]

Hi @Jayjay0022

Welcome to the community.

It's a normal part of the process for our retail teams to run your ID through our ID scanner. 🙂

Chris