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how do I get my say three months call log? i get online billing no itemised

Bisi1948
Visitor

How do I get say three months call log. lost my phone and just want to retreive some numbers. I get online billing, no itemised!

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Bisi1948 : You need to be paying for Itemised Billing @ £2.50 pm at the time to see all your outgoing calls & texts. It is not retrospective.

 

You could perhaps submit a Subject Access Request (SAR) by using the online GDPR Form. That should include outgoing calls & texts. It normally takes up to a month but could take up to 3 months.

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