Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Promise to pay

Declanholmes
Visitor

‎31-05-2022 11:36 PM

Can someone explain to me if i make a payment through the my ee app the day after a ‘promise to pay’ what will happen? Will it go through or will it get rejected

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎01-06-2022 06:59 AM

@Declanholmes  It should go through as it’s a payment that you are still required to make it’s just that you can make it earlier than the promise to pay date. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Jon_K
Former EE Employee

‎01-06-2022 08:29 AM

Hi @Declanholmes.

 

Your payment will still go through, but if your service had already been cut off it may take up to 24 hours to come back on.

 

Does it look like your payment has been rejected?

 

Jon

0 Helpful