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change of EE contract and wrong data allowance

CDGorton
Visitor

‎03-11-2023 12:51 PM

Hi All,

 

I changed my 2 year phone and data contract yesterday from 10Gb limit to unlimited data on a SIM only deal as part of a wider bundle . Today my account still shows as limited data usage on my iPhone=, which everything else has been updated .  Why? 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎03-11-2023 12:59 PM

It won't take place until you reach the min. term on your phone contract. Has that yet passed?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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