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change direct debit

MuriloBr28
Visitor

Hello, my bank account has been blocked and I would like to change the direct debit to another bank, how do I do it? thanks.

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @MuriloBr28,

Welcome to the EE Community. 🙂
Tap here to update your direct debit details.

Hope this helps.

James

View solution in original post

5 REPLIES 5
James_B
EE Community Manager
EE Community Manager

Hi @MuriloBr28,

Welcome to the EE Community. 🙂
Tap here to update your direct debit details.

Hope this helps.

James

chris_and_cat
Visitor

That only offers an option to change the date, not the account

Ali_A
EE Community Support Team

Hi @chris_and_cat 

You can change your DirectDebit bank details if you log into your online account at Manage Your Direct Debit | EE  through a computer.

Ali

Hi I want t.changr my drict depit details

Peter_W
EE Community Support Team

Hey there @Farzanabegumali.

Welcome to the EE Community 😊

Have you tried logging in to your account via the page above that @Ali_A shared? 

Once logged in via myaccount.ee.co.uk, just select Bills & Payments > Manage Direct Debit, and all the details you need should be in here.

Peter