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cant pay broadband bill

Samuel1989
Investigator
Investigator

Good afternoon i need some help please, my broadband bill is due tomorrow i was suppose to get money today but has been changed now, i have already paid half off bill last week, how can i add the other half to my next bill without ringing EE because i dont have my phone till monday and i dont speak to family and dont have many friends that live near, i need broadband for work which i work from home, any help thanks in advance

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Samuel1989  You have to call as there is no live chat for broadband. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Silly question how can i do that with no phone and cant get hold off one till monday

XRaySpeX
EE Community Star
EE Community Star

If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Find/borrow a phone!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Who do i borrow one from, i dont speak family and my friends dont live near me, To be honest i should have kept with talktalk more online customer services for problems like this