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bills and payments not opening cmon ee sort it out

Dan7779
Investigator
Investigator
 
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Dan7779  Have you spoken to customer support about this ?   If you have an account issue EE need to know in order to fix that issue as they can not fix anything otherwise as they don’t know you have an issue 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Dan7779
Investigator
Investigator
 

Complaining to an ombudsman

hope theese can resolve my problem

XRaySpeX
EE Community Star
EE Community Star

But not until after you have formally complained to EE. You can make a formal complaint to EE & if you don't get satisfaction after 8 weeks you can take it to EE's ADR provider. See Complaints code of practice and here is the Complaints Form .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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