billing

[Philywilko]

I need to find how to access an invoice for my handset each month, my line rental is billed seperate along with my childrens lines. I have 5 lines on my contract and 1 new handset. When I download my PDF bill, it only shows the cost for the lines. 

[bristolian]

Invoicing is done at account-level, with each individual line itemised subsequently.

Whether that itemisation is basic or full, depends whether you're paying for chargeable itemised billing.

[Matt_124 · Accepted solution]

If you are on a Flex Pay agreement, your Device Finance cost will not be invoiced on a monthly basis but instead you will have had a schedule of payments included in the digital documents you signed when taking out this plan. You would have been given the opportunity to download this after signing through the Lightico link.

You only receive a yearly statement on this Device Finance, as it is an interest free fixed sum loan for the value of the device and not something you are given a bill for in the same way as the Airtime which can vary depending on usage.