Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61170 Views
  • 69 replies
  • 14 Helpful

EE Sim only set up direct debit

I’ve just ordered a sim only and on the emailed receipt it says payment method: no direct debit set up  Still waiting for the sim to arrive it says estimated bill date today 11/11/22 Estimated payment due 19/11/22 

Watch

I have finished paying for my watch and just want to pay sim only

Bully11 by Visitor
  • 391 Views
  • 2 replies
  • 0 Helpful

Resolved! Contract

My contract is due for renewal. Can I just keep my current phone and have a sim only? I want to reduce costs monthly 

Bill

Can I please make a promise that I’ll pay my bill on the 15th and get my service back on? I really need