Payment pages

[fthynne]

I have reported this error before but it was not understood by EE staff.

If I have an overdue payment and a newer account balance and try to pay the total account online using the EE website, only the overdue amount is shown (incorrectly as the total amount). The ability to pay the true total amount is not offered.

[Katie_B]

Hello @fthynne. 

Thanks for coming back and letting us know you are experiencing this error again. 

Please could you confirm if this shows correctly via the app?

Speak soon, 

Katie