Itemised Usage

Manda65 · ‎21-02-2023

I have 12 texts going out to the same number at exactly the same time of day on my itemised usage - how can this be and why is it showing? Thanks

XRaySpeX · ‎21-02-2023

@Manda65 : Have you sent 1 long text of over 1750 chars? If so, it will sent in chunks of up to 160 chars each.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎21-02-2023

@XRaySpeX A text that long would go as an MMS.

edit

Then again if MMS wasn’t enabled on the account it might just go as multiple text messages.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎21-02-2023

@Chris_B : Not necessarily! Depends on phone & its settings. Witness the 12 identical time stamps.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎21-02-2023

Check your phone's text message log for whether there is a long text message sent to that number at that time.