Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Ceedit card

Hi i bought an ee sim card and when im filling the credit card info and click confirm it redirect me to the filling parts

Phone

Hey I am contacting regarding a contract that's on my account that isn't me, I believe I've been being charged for this, I have never seen or used this number, can this be looked into please as I believe this could possibly be fraud. The number of th...

Re: Not connecting to 5G network

This is common ee practice, some say, since it merged with bt.Pushing towards closing cases before issues resolved, sign a contract and then switch you to slower speed, will not update their coverage issues map although have been working on fixing a ...

Resolved! Cancel a plan

I have 3 EE products with you, 2 x phones and a tablet. The tablet contract has ended and I wish to cancel this plan. How do I do that please?

Resolved! Pact code

Can I have pact code ee phone

Resolved! sim only upgrade

I want to upgrade my.bros sim will he recive a new sim or will it take over the old sim contract

Resolved! Leaving EE when contract ends

How do I go about ending my contract or moreover, not renewing my contract in August when it ends?I'd also like to keep my number. How do I do this please?Thanks

Phone bill increse

Hi could u tell me why my phone bill has gone from £47 to £53 these last few months when im in a contract

Resolved! Bill history

Resolved! Re: Live chat with EE

Hi, I would like to transfer my contract of mobile to my husband, I am deaf so think this is the best way to transfer this over. Feel free to ask me the security on here? [mod edit: please do not post personal information such as phone numbers on the...