Contracts & Billing

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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
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  • 69 replies
  • 14 Helpful

Resolved! Re: How do I talk to customer service

hello please can you cancel my SIM card with you I’m no longer able to use the phone as you will it’s not been used for sometime I have canceled from my bank as of yesterday so will be able to take any payments can you please let me no when you get t...

Resolved! Re: No call back

Hi my name is Faiza ****,  I would like change of ownership  for both number my self and my daughter in one account , I have gone through the security details every time there is a error  before submitting the application,  I have call 150 so many ti...