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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8088 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18213 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35235 Views
  • 49 replies
  • 11 Helpful

Delinquent account on my credit report

Hi I cannot find a way to dispute an ee account that is attached to address that I lived at 10 years ago was opened 4 years ago in my name has a £40 balance and is damaging my credit score can anyone help with this thanks

Barry731 by • Explorer
  • 289 Views
  • 2 replies
  • 1 Helpful

Sim only

I've just seen a sim only deal better than the one I was offered on Friday can I ask to change too the other offer 

Ianknall by • Visitor
  • 242 Views
  • 1 replies
  • 0 Helpful

Resolved! Number

My contract has currently finished with yourselves and I want to swap to sim only with you, Can I keep the same number?. If so do I just go through the checkout as it automatically adding the sim I require as it states the number on there of my accou...

Mike311 by • Visitor
  • 316 Views
  • 1 replies
  • 1 Helpful

Can you actually talk to customer service now?

The staff at the local branch were playing Fifa in store and seemed unable or unwilling to help with an issue.... I am unable to speak to anyone on the phone. Paying over £2000 per year for the family's phone contracts and there seems to be zero cust...

Dodds2 by • Visitor
  • 279 Views
  • 1 replies
  • 0 Helpful
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