Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59351 Views
  • 69 replies
  • 14 Helpful

Contracts

I have just signed a new sim contract. Just noticed a 2.50 in crease in march. Not explained to me.Assumed it would RPI. Is this standard.?

Cr50 by • Investigator
  • 492 Views
  • 8 replies
  • 0 Helpful

Resolved! Flex pay 36 month 😥

Please bear with me here I upgraded my iPhone XS Max in 2023 like I usually do every two years. I was under the impression that come 2025 I would be able to upgrade but even though my air time contact runs out next year my flex pay contract runs out ...

ste2 by • Established Contributor
  • 5582 Views
  • 19 replies
  • 2 Helpful

Bill

Why is my total each month all of a sudden gone up about 70 more a month for no reason 

Resolved! End of contract

My contract has ended. I am wondering does EE automatically reduce the bill as you have paid off the handset or do you need to contact them?. 

27 years and I have had enough

I have cancelled my Broadband and will be cancelling my two mobile phones when my contract runs out in a month. Pleased to be able to leave after all this time. This company have definitely got worse since joining BT, they really have no sense of how...

Extra charges

Hey I’ve been charged 0.93 servers times at 02.27 in the morning. I’ve never been awake at that time so how can this bee righ

Top Helpful authors
More
Learn about