Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Re: Services still not reconnected

Hi I was cut off for a while as I couldn’t pay my bill I was in hospital. I have now paid my bill and still haven’t been reconnected. Also it says that I owed broadband but I don’t have broadband with ee. I was supposed to get it but I called up to c...

Helping the Elderly - look elsewhere!

If you have an elderly relative and you hold power of attorney the best of luck in trying to get any sense out of EE.The stock answer is go in store - then once this has been done they can only help up to a point and thereafter calls won't be returne...

I paid before my starting date!

Hi, I renewed my plan before ky starting date as my monthly balance was over and I didn’t knew that renewing it will make no sense because it only renews on the same date. And now I want to know if the money I paid will be used to pay my next months ...

Resolved! I'm so confused were can I check my mobile bill

Resolved! hi

Hi.i want change direct debit diffrent bank.how can i do? thanks

Update

Worst update

Resolved! Hello my name is Kajal Kajal and how much is my bill

My bill

Resolved! Re: My Online bill cant view it why

I'm having trouble paying my broadband bill, it's just said for the last week or so that they are updating the app and website and I can only visit the community site, so I'm likely to have my broadband cut off if the issue isn't fixed asap . I keep...

Billing

Hi I want to know my bill amount for August