Contracts & Billing

How long have I got on my contract

Cancelling one contract in multiple contract

HiI need to cancel one of the contracts within a multiple subscription account due to a separation.How do I do this?My ex partner would also like to keep their number on the phone plan they re setting up, which is not with ee.Kind regards

Itemised billing

Hi We have itemised billing on the account and up until yesterday I could see it but since last night when I click on it there is a message that comes up saying unexpected error please try back later. Why is this happening?

Sun only contract

I’m due a upgrade on my contract but want to change it to sun only

Billed Incorrectly

I ordered online monthly Iphone 14 pro max last Sep 15 and received the item last Sep 29.i availed the monthly plan £77.00 and had an nhs discount which gave me a monthly bill of £61.60. Upon checking my first bill, I was charged of £127.01 (£77 mont...

Re: Contract details

when does my contract end

In store scam

I went to the Oxford Street store in London last Sunday to ask about 5G network. I was told that 5G is only available on pay monthly plan. I was currently on PAYG plan 30gb for £18. In store advisor called Nadim offered me a one year contract for £17...

Family account

I have a sim only unlimited data with EE.I have paid three bills with EE but despite this when I try another purchase I get I cannot purchase at this time.my wife’s phone with three is up for upgrade so we are tempted to stay with them if EE don’t wa...

My account

So took out a sim only deal my account is saying its a device and sim so charging from £12 to £40 what is going on please  

Brother made unauthorised purchases

So I recieved my monthly bill at the end of the month and it seems there was multiple charges which added up to £230 going around an asking I found it was my little brother who used my mothers phone which is also on my own name and bill to authorise ...