Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 62965 Views
  • 69 replies
  • 14 Helpful

SIM Only Renewal Upgrade

Currently pay £19.04 excluding VAT for 100GB data unlimited texts/calls with no data speed cap.  Looking at my upgrade options all tariffs more expensive, how is this an upgrade ☺️ #whattodo

Upgrade

Hi I'm trying to upgrade but when I click on the phone it says sorry no suitable plans Available 

PAC number

Good morning,I have decided to close my contract with EE (The end date is 1/11/22)If I request a PAC Number will that be sufficient to end the contract and fully close my account with EE please?  I've never done this before so I'm not sure how it wor...

Mother25 by Contributor
  • 653 Views
  • 1 replies
  • 1 Helpful

Billing

Why when I text 150 my bill is stating I owe 2pence, yet on the app it is in red saying arrears of 7.44 I think it was. I'm confused 

Contracts

I’m currently on a plan with my family, however i would now like to set up and have my own contract with a new phone. ive seen the plan of an iphone 14 pro max, 125gb for £65 a month, i tried to purchase it but the system logged me off and now i cant...

New contract

Twice as expensive as ALL other operators for lower net off too keep me as a customer...goodbye scum 

Butnyboy64 by Established Contributor
  • 423 Views
  • 1 replies
  • 0 Helpful