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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 61301 Views
  • 69 replies
  • 14 Helpful

Unable to Upgrade

HiMy contract ran out on the 6th September. Have I now missed my upgrade?  I really hope not but how am I charged if I missed it?Thanks  

Grantmcp by • Visitor
  • 385 Views
  • 2 replies
  • 0 Helpful

Upgrade costing more

I have 4 phone plans with EE. With one I can upgrade now however it’s 80 pound per month for the deal I want. However if I add an additional plan it’s only 64. Can I cancel this contract and just do another additional one to get the cheaper price. 

Upgrade Anytime - how much to keep the old phone?

Hi there,would like to upgrade on Upgrade Anytime but would like to keep my old phone. How much is it for the iPhone 13 Pro? Previously on Annual Upgrade, they gave a price on how much handsets were to keep / if they were broken. cheers! 

Joey1994 by • Explorer
  • 2108 Views
  • 5 replies
  • 0 Helpful

Pre-Ordering The iPhone 14 Pro Max

I am currently on a sim only plan, I want to upgrade to the iPhone 14 Pro Max, and get an additional line with the same phone. I want to upgrade to £30.00 upfront, £81.00 a month, 125gb of data. And get an additional line, with the same phone, which ...

Jack278 by • Explorer
  • 595 Views
  • 1 replies
  • 0 Helpful

Resolved! Block Payment

Evening . i am looking to upgrade and am wondering if once i receive the phone i can make a lump payment of a few hundred quid against my bill ? Not to pay it off in one go but say £300 please advise if possible  Thanks ! 

FormattedGnu by • Established Contributor
  • 568 Views
  • 3 replies
  • 2 Helpful

Resolved! Scam text

Hi guys again received call from 01135221842 calling about collecting debt, don't have any debt.  

Doreen143 by • Skilled Contributor
  • 578 Views
  • 5 replies
  • 2 Helpful
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