Bill

deangallimor3 · ‎12-11-2026

How can I pay my bill when the website and app are not working

Chris_B · ‎12-11-2026

@deangallimor3 Is it working now ? Because I’ve just logged in to check and it’s working for me. If this is a constant issue you need to call customer support and request an account reset.

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

View solution in original post

XRaySpeX · ‎12-11-2026

@deangallimor3 : Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎12-11-2026

@deangallimor3 Is it working now ? Because I’ve just logged in to check and it’s working for me. If this is a constant issue you need to call customer support and request an account reset.

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.