Contracts & Billing

Phone number cancellation

Hi, I have left the UK and have decided that I will no longer use my number. My number is xxxxxxxxxxx and I have unbundled my monthly payments from my debit card. I would like to check if my contract has expired and will be automatically cancelled? [...

Billing

Hi, why still I have been charged this month for roaming pass which I have asked for three months ago for one months only and I made a complaint about this??

Claiming on Insurance

Hi, i pay for full coverage insurance for both of my devices , one is broken so i would need to claim on the insurance but I’m not sure how it works, do i need to pay any extra money up front? And  i also wanted to upgrade too, would i need to claim ...

Hi, please could you let me know when my contract is until?

Trade in scam

So I took out a new contract with a £22 discount if I traded in my old phone. EE sent me the envelope, I posted it and it got lost. Now nobody wants to know, EE says it's my responsibility even though they paid postage and have a contract with RM, an...

Cancelling WiFi

Bill

Hi,i have recently been charged higher than what I agreed to pay for my contract. There’s a number on my file that I do not recognise ************please help as I can’t afford to pay this [mod edit: removed personal details from the forum]

20 short with payment agreement plan

I'm on a payment agreement plan to avoid default, I'm trying to pay my bill but struggling, my girlfriend at the time encouraged me to get her sim on EE so I'm stuck with two contracts I'm paying for one on EE and another one on Three. So I've made a...

Sim

Hi, I’m looking to pause my account while I’m in America till December. Could you please help 

Thinking suitable contract for Samsung watch