When I signed up to EE I had Xbox game pass as an upgrade/bolt on to my account. I've since left EE to another mobile provider. My game pass is still being paid through EE but I'm not being charged for it.
I've tried calling to cancel it and make them aware but was basically dismissed by customer services on three occasions.
I'm concerned that I'm going to get quite a large bill eventually as this has been going on for several months.
My account on EE is still live and I can see game pass but can't see any way to cancel and I can't do anything through Xbox.
Does anyone know any way of cancelling this or alternative ways to contact customer services?
