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Wrong billing

Payalchauhan
Visitor

I changed my plan in which executive of EE told me that I will get 500 minutes of international calling to India. Now I see the extra bill amount in my account.

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Payalchauhan 

Welcome to the community.

I recommend getting in touch with our Mobile Care team so they can look into this for you. Let us know what happens please.

Thanks

Chris

Nickpipe17
Visitor

I’m on a fulls works package my bill comes out on the 7th but my phone has been cut of , customer service ? 

Christopher_G
EE Community Support Team

Hi @Nickpipe17 

Welcome to the community.

I recommend speaking to our Mobile Care team so they can check your account.

Chris