03-06-2024 07:44 PM
Hello
I have a monthly contract subscription for my phone line. I'm abroad. Do I have to do a chargeable text or call just to make the line active? (LIKE PAYG). I'll visit the UK at least once a year for a few weeks.
Thank you
03-06-2024 07:53 PM
No, there's no such thing as hibernation with contracts. As long as you keep paying your monthly bill on time you keep your contract going.
04-06-2024 11:38 AM
Thank you. For monthly payments, direct debit has been set up. If I incur costs from using services outside of my subscription plan, will that extra costs be automatically deducted from my debit card?
04-06-2024 11:41 AM
Your monthly bill will be collected from your nominated bank account.
04-06-2024 11:41 AM
No, you get a single bill which is charged to your DD as it has been set up.
10-07-2024 07:35 PM
Apparently my husband and I were told that that EE texts about cutting off the lines despite us using the number abroad to keep it active.
I caved in and got post-paid instead. 😭 The line will always remain active even when unused abroad. I think the problem is I'd be stuck with EE unless I change to another telco while in the UK.