22-02-2024 10:44 AM
Solved! See the answer below or view the solution in context.
22-02-2024 12:45 PM
Hello @Janakkumar ,
Welcome to the community,
We would not know, we do not know you are and have no access to accounts.
You will need to check your bill and see the breakdown of your bill, which should explain the costs, otherwise you will have to speak to customer service, who will be able to take a look for you, as they can access your account, you need to speak to the billing department.
22-02-2024 12:45 PM
Hello @Janakkumar ,
Welcome to the community,
We would not know, we do not know you are and have no access to accounts.
You will need to check your bill and see the breakdown of your bill, which should explain the costs, otherwise you will have to speak to customer service, who will be able to take a look for you, as they can access your account, you need to speak to the billing department.
22-02-2024 12:53 PM
Welcome to the EE Community, @Janakkumar 🙂
That's great advice from @Schockwave. Just tap the view bill tile in the EE app to view your latest bill.
James