Why is my account showing up that i havent paid something when I left EE ages ag

ZoHu
Visitor

‎25-01-2023 12:26 PM

Hi, my account is showing that I need to pay £40 and that its overdue. I've been with another provider for over a year.

What's going on?

0 Helpful
1 REPLY 1
James_B
EE Community Manager
EE Community Manager

‎25-01-2023 02:27 PM

Hi @ZoHu,

Welcome to the EE Community. 🙂

Did you cancel your direct debit before your final bill was taken?

Our Customer Care Team will be happy to check if there is an unpaid balance on your account. Please see Contact us for more information.

James