When downloading my bill it is not in a viewable format but in computer languag.
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04-06-2022 04:24 PM
When I download my bill it is not in a viewable format but in computer language. I am using an IPad and a iPhone.This has only happened over the last few months.
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04-06-2022 04:16 PM
When I try to download my bill it is not in the readable format but in computer language. This is a resent occurrence over the last few months. Anyone know what to do to correct this.
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04-06-2022 04:31 PM
Have you a PDF Reader installed?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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04-06-2022 04:54 PM
Yes Adobe Acrobat
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04-06-2022 05:12 PM
Then that should be presenting it to you in English.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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06-06-2022 07:12 PM
Can you download & view other PDF files from other websites?
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08-06-2022 11:01 AM
I have sorted it you need to press this circle with an arrow in it then all is good
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08-06-2022 12:34 PM
Thanks for coming back and letting us know you have sorted this @coach250_13
Come back to the community anytime 🙂
Leanne.
