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View mobile bill

BeccyA
Visitor

My bill is twice what it should be this month, and so I need to check what’s going on. When I log into the app and click on ‘manage’, the option to view my bill is not there; please advise. 

Thank you for your time,

Beccy. 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@BeccyA  If the app is up to date ie there are no updates in the play/google store then you should see this under manage, you just click billing 

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To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Schockwave
EE Community Star
EE Community Star

Hello @BeccyA ,

Welcome to the community,

When logged in to the app, you should see it on the main page where it shows your device and number and then view bill, is that not there?

On manage there is  billing, try clicking on that at the top , which app do you have, it is the latest one?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.