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VAT invoices not available

Ian247
Explorer

‎12-01-2026 04:25 PM

I'm having issues getting VAT invoices for a couple of months now through either website or app. Any ideas?

Customer support says they're having issues and will email me them...nothing happens!  

Not exactly good business support....

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎12-01-2026 04:56 PM - edited ‎12-01-2026 04:58 PM

I presume this is a business contract. There are no VAT receipts on personal.

All you can do is keep badgering CS or lodge a complaint.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Ian247
Explorer
In response to XRaySpeX

‎12-01-2026 05:32 PM

Thanks for the reply...it is indeed a business account. I've been able to get them for quite a few years now up until a few months back. I'll keep trying....

0 Helpful