Upgrading

Chel54
Investigator
Investigator

Hello I'm thinking of up grading from my SIM only plan to a phone and SIM plan do I have to cancel my SIM only plan before I upgrade to phone and SIM 

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@Chel54 : No, by upgrading you keep your current no. on the new phone & just change your plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you im having problems trying to find a phone to upgrade to that is good and affordable I like Samsung and oppo range but they are all coming quite expensive 

Every one I look at in my price range has an upfront cost I have been a customer since 2012 I wouldn't of thought there would be any upfront cost of you been a customer for that long 

XRaySpeX
EE Community Star
EE Community Star

The upfront cost is part of the price of the device. It has no bearing on how long you've been a cust.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Oh right ok