EE , what if like I pointed out in chat your a long standing customer with disabilities and complex mental health issues that limit you from 1 going out and to liasing over thr phone you now penalise us as customers alone as well as anyone else choosing a normal standard upgrade , because YOU want us to choose flex pay because that's the only option available, that's not only unfair, it's also discriminating against the many .
I suggest you go back and have it as both options , for some also as stated above who have rotunes with DD it can also become confusing having two DD going out the bank for the same company, may not sound much but it can be, just because you want us to , and making us do it this way this is wrong and you are losing a lot of customers because you offer people who choose flex pay that if they say had £50 remaining that that be reduced to £0 also if we choose to upgrade this way so again penalise us againt them , again wrong, so I will cancel that contract, so that be less money you get out of me out of 5 devices and ile go else where that will alow me to have the ease to choose how I want to upgrade!!
