Upgrade

[Angs1888]

Why won’t it let me upgrade online 

[Chris_B]

@Angs1888   Are you due an upgrade?  

[Leanne_T]

Hi @Angs1888 

Thanks for coming here. 

Do you get an error message when trying to upgrade? 

Can you text UP to 150, does this show you are eligible to upgrade? 

Leanne 🙂

[Angs1888]

Yeah got an error message. I messaged 150 and ugrade is available.
Thanks

Sent from my iPhone

[Leanne_T]

Thanks @Angs1888 

Can you try clearing cookies and cache and opening a new web browser, do you get the same error? 

Leanne 🙂

[Angs1888]

Yes page has error message
Thanks

Sent from my iPhone

[Leanne_T]

Hi @Angs1888 

Have you tried clearing cookies and cache and opening a new web browser, do you get the same error? 

Leanne.