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Ange45
Visitor

My contract is up but it says I cant upgrade ? What is the reason for this ? 

2 REPLIES 2
bristolian
Legend
Legend

What is "it" that says you can't upgrade?

If you text UP to 150 from your phone, what does it say?

garetc
Expert Contributor
Expert Contributor

You might be best off calling 150 and speaking with the upgrades team if you can't upgrade online @Ange45 

It happened to me before but when I called they could see I was eligible to upgrade and have up to 5 lines on the account.

All the best!