Upgrade

Kagsey · ‎19-02-2023

I have a sim only plan and was looking to upgrade. Can I cancel my sim only plan anytime or do I need to wait until the plan ends?

Chris_B · ‎19-02-2023

@Kagsey yes you can cancel any time and you’ll be required to pay off the remaining fee of that contract.

But if you can upgrade you’ll not need to cancel the sim only as your upgrading.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

bristolian · ‎19-02-2023

By giving 30days cancellation notice you will lose your number - by upgrading back to a phone-plan, or changing your priceplan to another SIM-only, you will retain your number.

Upgrading and cancelling are thus mutually opposing options.

XRaySpeX · ‎19-02-2023

You may upgrade, not cancel, any time from 45 days before end of term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎20-02-2023

@XRaySpeX That’s not quite right. It’s a sim only and you can upgrade after a set period of time to a full device contract this is usually way soon than the last 45 days of a sim only contract.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎20-02-2023

OP never asked for a full device; just upgrade a SIM-Only.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP