19-09-2022 09:59 AM
Hello, I used to be able to see early upgrade on my device in December 2022 but now when I go into my account it says I am unable to upgrade
19-09-2022 10:25 AM
@Bethsymonds01 You can upgrade at any point you just might have to pay to terminate your old contract.
19-09-2022 10:31 AM
I had an option for free early upgrade but now when I go onto my account that option has gone
19-09-2022 11:15 AM
There is a lot of bugs with the app and EE website and sure if you ring CS they will be able to tell you if you can upgrade for free or not.
