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Upgrade

Chloejo4897
Explorer

‎22-08-2022 02:01 PM

im not due to upgrade till next year but i am being offered to upgrade early for a cost but i dont know if it would be worth seeing if i can lower the plan that i am on currently till i want to upgrade my phone. the upgrade that i can do can lower my plan by over £20 which is better but the payment to upgrade to do that is high could some one help

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎22-08-2022 03:57 PM

Hi @Chloejo4897

Welcome to the community.

The only way to lower your contract plan is by upgrading. If you have a chat with our Mobile Care team, they can run through your options with you.

Chris

0 Helpful
Chloejo4897
Explorer

‎22-08-2022 10:54 PM

i have just upgraded my phone, If i was to phone up would i be able to pay off the full amount of my contract then take out a sim only contract 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Chloejo4897

‎23-08-2022 08:52 AM

Hi @Chloejo4897,

Yes, you could switch to SIM only if you pay your early upgrade fee.

James

0 Helpful