Upgrade

BM4 · ‎13-07-2022

If my contract ends on 8th September when can I expect to be able to upgrade without paying a fee and without trading my device?

Schockwave · ‎13-07-2022

@BM4 , you should be able to see the earliest date for upgrading in your account, but it is 45 days before the end of minimum term.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎13-07-2022

On or after 25 July, 45 days before end of term.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Leanne_T · ‎14-07-2022

Hi there @BM4

Thanks for coming here 🙂

I can see you have had some great advice, just to add to this if you log into your My EE app and select Menu and Upgrade this will let you know when you can upgrade with no fee 🙂

Thanks 🙂

Leanne.