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Jaylauthomas202 · ‎10-01-2025

Hi I've just took a ee sim as I've been on the broadband for a few months and tge discount made sense, I'm due upgrade in June but would they credit check you like a new customer or a existing customer?

Thanks and have a good day

Northerner · ‎10-01-2025

Hi @Jaylauthomas202

It us a separate contract so different considerations and you will be subject to a credit check as normal.

https://ee.co.uk/help/billing-payments/financial-support/credit-files-explained

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎10-01-2025

Hi @Jaylauthomas202

It us a separate contract so different considerations and you will be subject to a credit check as normal.

https://ee.co.uk/help/billing-payments/financial-support/credit-files-explained

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.